Insurers can treat voluntary driving differently depending on the journeys involved. Some accept it within existing cover or record it without extra premium; others may require a particular class of use.

How insurers commonly treat this

• Driving to a regular volunteering location and driving on behalf of an organisation are not necessarily the same use.
• Carrying passengers, equipment or making multiple visits can affect the insurer's classification.
• The insurer's own definition determines how the activity is recorded.

What the quotation may ask for

Quotation forms use the information supplied to determine which insurers can offer cover and on what terms. Where the available answer does not accurately describe the circumstances, the insurer or comparison provider can clarify how that information is recorded.